Terms and conditions

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Effective from 8 December 2024

1. Introductory provisions

1.1 These terms and conditions (“Terms”) govern the rights and obligations between the operator:

• David Rieger, business identification number: 09140638, registered office: Kamenný Vrch 5279, Chomutov, Czech Republic

(the “Operator”)

and customers who purchase online training or gift vouchers for training (“Services”) through the online platform (“Website”).

 

1.2 Operator’s contact details:

• Email: info@drgym.fitness

 

1.3 These Terms are drawn up in accordance with the laws of the Czech Republic, particularly Act No. 89/2012 Coll., the Civil Code (“Civil Code”), and Act No. 634/1992 Coll., on Consumer Protection.

 

2. Orders and conclusion of the contract

2.1 Services may be ordered exclusively through the Website. By submitting an order, the customer confirms that they have read and agree to these Terms.

 

2.2 The contract is concluded when the Operator accepts the order. The customer receives confirmation at the email address provided.

 

2.3 Payment is processed through the Stripe payment gateway.

 

3. Prices and payment conditions

3.1 Service prices are stated on the Website and are final, including VAT where applicable.

 

3.2 Payment may be made exclusively online through Stripe and is due immediately upon completion of the order.

 

4. Provision of Services

4.1 Purchased training is available online, for example as recordings or live broadcasts, or in accordance with individual instructions stated on the Website.

 

4.2 Gift vouchers are transferable and may be redeemed exclusively for Services provided by the Operator during the validity period stated on the voucher.

 

4.3 Customers must follow the Operator’s instructions when using the Services.

 

5. Withdrawal from the contract

5.1 Consumers may withdraw from the contract without giving a reason within 14 days of its conclusion, provided they have not started using the Services.

 

5.2 If the customer has already started using the Services, for example by watching purchased training, the right of withdrawal expires in accordance with Section 1837(a) of the Civil Code.

 

6. Complaints

6.1 Complaints may be submitted by email to info@drgym.fitness.

 

6.2 If a complaint is accepted as justified, the Operator will refund the amount paid or provide a replacement service as agreed with the customer.

 

7. Liability

7.1 The Operator is not liable for harm resulting from incorrect use of the Services or failure to follow instructions.

 

7.2 Customers use the Services at their own risk.

 

8. Personal data protection

8.1 The Operator processes customers’ personal data in accordance with applicable legislation and the Privacy Policy available on the Website.

 

9. Final provisions

9.1 These Terms take effect on the date stated above.

 

9.2 The Operator reserves the right to amend these Terms at any time. Changes will be communicated to customers through the Website.

 

9.3 All disputes between customers and the Operator are governed by Czech law.